Shipping

Nordik works with a reliable network of couriers and removalists to ensure your items are delivered as efficiently as possible.

Our network of couriers offer a registered and a trackable delivery service for your peace of mind. All deliveries must be signed for and a proof of delivery is available upon request.

If you do not require to sign for your order upon delivery or you are unavailable to accept your delivery, we can leave your order unattended only with your consent. Select “Authority to Leave” at checkout or contact us.

If for any reason you cannot be present to accept delivery or if you wish for goods to be left in a safe place unattended, you must clearly make note of this when placing your order. Note: Authority to leave goods unattended will void all transit insurance claims and Nordik is not liable for any theft, damages or loss resulting from your goods being left unattended.

Nordik requires a street address for all deliveries, unfortunately we do not deliver to PO boxes.

Delivery times

We work hard to ensure your order is dispatched as efficiently as possible and will endeavour to dispatch your order within 24 hours of receiving payment.

Occasionally there may be unexpected delays. Should such delays occur, our carriers will keep you updated with an estimated delivery time.

Please refer to the guide below for delivery times:

Small Items Fragile Items
Melbourne 1-2 business days 2-4 business days
Sydney 1-3 business days 6-10 business days
Brisbane 3-5 business days 6-10 business days
Adelaide 1-3 business days 6-10 business days
Perth 5-8 business days 6-14 business days
Darwin 7-10 business days 6-15 business days

 
Small items include dining chairs, bar stools, side tables, non fragile accessories.

Fragile items include dining and coffee tables, sofas, armchairs, sideboards, entertainment units and other items that require a 2 man lift.

Couriers & removalists

Small and non-fragile items will be delivered to the front door of your shipping address at ground level unless there is a lift. If your items need to be delivered above ground floor, please provide specific instructions for access and delivery. Note: For the safety of our carriers and in order for your goods to arrive safely, there must be sufficient access to stairs and/or lifts. Please note our carrier may deliver your items to ground floor only if access if deemed unsafe. 

For large and fragile items, extra handling and care will be provided by our professional and experienced furniture removalists. Please note the above transit times allow for additional packaging and handling due to the size and weight of fragile goods. Our removalists will call you a day prior to delivery and you will also receive a call on the day to confirm a delivery window. Please note our delivery services do not include assembly, rubbish removal, placement or unpacking of goods.

Delivery charges

For a delivery estimate, please add the items to your shopping cart and enter in your postcode.

Delivery charges vary and are dependent on the size and weight of your order, as well as location. Delivery charges will automatically be calculated at checkout. Please note rural or remote locations may require you to contact us prior to completing your order. If your delivery charge cannot be calculated at checkout, please contact us on 1800 NORDIK to obtain a delivery price.

Picking up your order

If you wish to pick up your order from our showroom, please select the pick up option at checkout.

Pick up address: 12 Paraweena Drive, Truganina VIC.

Please note all pick ups must be pre-arranged by contacting us on 1800 NORDIK. All pick ups must be accompanied by a copy of your order.